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Guwahati : Guwahati Airport has taken a significant step to improve passenger satisfaction by implementing a QR Code-based feedback system. This innovative system allows travelers to easily provide feedback at various locations throughout the airport, including restrooms and retail areas. The airport’s management can now promptly address any issues and continually strive for improvement based on real-time feedback from passengers.
In addition to the feedback system, the airport has been dedicated to delivering prompt and efficient services. Passengers can count on the supportive and responsive airport staff to assist with queries and ensure a seamless travel experience. As part of their commitment to passenger comfort, the airport recently upgraded the terminal’s chairs to offer higher-quality seating.